The best way to get answers to your questions is to give us a call at 808.756.1628. OR book a 30 min Complimentary Consultation with Laura (click here to book). But in the meantime, we've compiled a list of commonly asked questions.
Even if this answers everything, call us, anyway! We love to chat!
Q. Where are you located?
A. Kona Pilates & Gyrotonic of Chino Hills is located at 1400 Carbon Canyon Rd, Suite 102, Chino Hills, CA. We are downstairs from the Circle K. There are stairs on the far right and left sides of the building. Kona Pilates was previously located on the Big Island of Hawaii 2003 - 2017.
Q. Why do you require students to begin with 3 private lessons? Why can't I just go straight to group class like other studios?
A. The short answer: When you work with us, you'll soon learn that we aren't like "the other studios" in a variety of ways. We want you to succeed and experience the far reaching benefits of working with us. The long answer: From our 20+ years of teaching, we've found that when students are not introduced and taught the specifics of ANY movement discipline in the beginning, they never get the best results possible. Pilates, Gyrotonic, Gyrokinesis, Chi Kung, Barre all have subtle yet profound fundamentals that when done with knowledge and precision, are what actually make these systems work so powerfully. Otherwise concepts like: find your neutral, start your Pilates breath, this works with an engine breath, activate your core, align your soup cans, spiral your legs, and more will only be words and not cues for much deeper expressions of movement. And to explain and re-teach these basic concepts over and over every time a new students joins a group class, slows the entire class down. Honestly, It's all in the details. And details just cannot be taught well in a group environment - no matter HOW skilled the instructor. Every body is unique and different, and so is the way each person learns new material. Some clients sail through the 3 privates. Others find the balancing act of keeping all of these nuts n bolts working to be quite challenging. We had students visit our studio in Hawaii with YEARS of Pilates training under their belts that could NOT and DID NOT know what these basic fundamentals actually were or how to actually do them. We've heard repeatedly from these students, "Why doesn't my instructor at home talk like this and teach this level of detail?" That's a really great question. We don't skimp. And neither should you. This IS your health after all.
Q. I’ve taken Pilates at another studio. Do I still need to take the three New Student Intro lessons?
A. It depends. If it’s been a while since you’ve done Pilates…book the sessions. If you’ve only done Mat classes at the gym, DEFINITELY book the sessions. If you’ve studied Contemporary Pilates before and know what your Pilates breath is, which muscles you use to activate your core, how to demonstrate the difference between neutral and imprint (plus knowing when to use each one), and you have a solid foundation of basic Pilates exercises…you’re probably good to enter one of our group classes. If these concepts are things you are either not familiar with at all or you aren’t exactly sure about them, book those New Student Intro lessons. Remember, the power of any method is in the detail and execution of its principles.
Q. How do I redeem my Buy 1 Get 1 Gyrokinesis or Bootie Barre class?
A. Simply book and pay for your first class utilizing our convenient 24/7 online booking system. Once you've booked that class, we'll credit your account for the free class. Please note this offer is not available in combination with any other group class offers.
Q. What should I bring with me?
A. The studio provides complimentary fresh filtered water, mints, towels, and yoga mats. The studio requires the use of grip socks for all movement arts sessions (we recommend Toe Sox). We suggest you wear workout wear that is comfortable and easy to move in AND that allows your instructor to see how your body is moving. If you wear shorts, please be sure you wear something underneath to keep things covered.
Q. Is training at Kona Pilates expensive?
A. It all depends on how you look at it. People will hire a personal trainer at a crowded loud gym or get regular massages to give temporary relief from pain or stress, yet think that Pilates is expensive. Most personal trainers at gyms charge our same rates (and often much more). Plus you've got to pay for a gym membership. Getting regular massages, while awesome, often provide only temporary relief as they focus on lessening symptoms versus uncovering the actual reason for pain and stress. At Kona Pilates, our owners/instructors have thousands of hours of advanced movement arts training including multiple certifications, advanced degrees and licenses in Medical Massage Therapy with 1250 hours of training in medical massage, anatomy, biomechanics, injury prevention and recovery alone. You soon realize the value received for a Personal Training session at Kona Pilates becomes the best investment in your health and vitality you'll make. We also own our studio, own all of the equipment inside the studio, and spend a great deal of money for continuing education each year (across multiple modalities). For budget-minded clients, we also offer Boutique group classes.
Q. Do I need a membership?
A. No membership is needed. You only pay for the sessions you'll use. We offer single sessions, 5 and 10 packages, and monthly programs (for the best price). All of our rates are published on our website. Many "personal training studios" don't publish their rates, because they want to do a hard sell on the phone with you. That's not our style!
Q. I have sensitivity to scents and chemicals. Does your studio use fragrance in cleaning products or incense, etc?
A. Due to many of our students having sensitivities to environmental fragrances, we ask all students (and staff) to PLEASE avoid the use of scented products. In addition, please avoid using body oils and heavy lotions prior to coming to class (the oils and lotions make the equipment slippery AND are they are nearly impossible to clean off the equipment. We use only natural ingredients to clean our studio.
Q. How often should I attend sessions at the studio?
A. We recommend committing to 2-3 sessions a week for at least 6-8 weeks. Joseph Pilates put it best when he said: “In 10 sessions, you will feel the difference. In 20, you will see the difference. And in 30, you’ll be on your way to having a whole new body. Like learning a new language, the more often you take lessons and/or practice the quicker the results will come.
Q. Should I attend private lessons or group classes?
A. This all depends on how YOU learn best, AND your budget Most of our students only attend private or duet lessons because they like to focus on their needs, their pace, and their goals versus the needs of a group. They also appreciate the freedom of scheduling and the privacy they offer. Other students only attend group lessons as they enjoy the social aspects of a group class and the cost savings. While the majority of our students attend a combination of private/duet and group lessons.
Q. Do you offer monthly memberships?
A. Yes. We offer monthly programs that are fully customized for each client, and we offer monthly programs for our group classes. We are happy to create the perfect monthly program for you (privates, duet, classes, or a combination). Please speak with Laura and we'll get it set up for you with a cost savings to boot!
Q. What happens if I need to cancel a session that I've paid for with my monthly membership?
A. All you'd need to do is simply reschedule that session for another time during the month of your membership. It's that easy!
Q. What is your cancellation policy?
A. We are happy to reschedule any session with at least 24 hours notice. Sessions cancelled less than 24 hours in advance will be charged the full session fee.
Q. Can I expect to lose weight?
A. With our active exercise program, most students lose inches and often weight. More importantly, you are stimulating your metabolism while making healthy lifestyle and body awareness changes. If you create and commit to a regular schedule of lessons at the studio, and create mindful eating habits, you should see a drop in weight and inches. And, many of our sessions have only a mild cardio aspect to them. To aid in dropping weight, considering adding in a brisk walk 3-4 times per week (talk with Laura for coaching on this).
Q. My husband and I would like to do sessions together. Can you accommodate us?
A. Absolutely! We love working with couples in our duet lesson program. Same for friends wanting to workout together.
Q. I am very active and fit. Will your program be challenging enough for me?
A. Yes, our instructors are quite adept modifying exercises to accommodate all levels of fitness. For students needing a less rigorous regimen the program can be effectively modified for anyone’s age and fitness level.
Q. Will sessions at Kona Pilates & Gyrotonic help me with injury prevention or rehabilitation?
A. Yes, our instructors have thousands of hours of specialized training in injury prevention as well as specific training for injury/surgery rehabilitation. We pick up where physical therapy leaves off (or in some cases never happened at all).
Q. Does Kona Pilates & Gyrotonic provide sessions on a walk-in basis?
A. Kona Pilates & Gyrotonic of Chino Hills offers privacy and exclusivity to all students, so all sessions are by appointment only.
Q. I am a golfer, can your program help my golf game?
A. Yes. Both STOTT Pilates and GYROTONIC are excellent choices for golfers of all abilities. With our program for golfers, we’ll help you hit the ball further and with more accuracy (and less back pain). We won’t change your stroke, we’ll simply help you with alignment and body awareness making what you do even more powerful.
Q. Can I attend sessions at Kona Pilates & Gyrotonic while pregnant?
A. Yes. Sessions at Kona Pilates & Gyrotonic of Chino Hills provide an amazing prenatal workout. Pilates and strength training exercises are safe and effective ways to continue to train your body throughout your pregnancy. Springs and weights can be adjusted to work with your changing needs throughout each trimester of your pregnancy. Our instructors will provide alternative exercises during core work segments, work with you to find a low-impact cardio options, and modify any other movements. Many pregnant clients have successfully attended Kona Pilates & Gyrotonic, with their doctor’s permission of course, throughout and after their pregnancy.
Q. What’s the age of your typical student? Is it mostly women?
A. The median age is 45. The majority of our students are women but you will find the majority of our group classes are co-ed. We are seeing an increase in the number of men attending sessions at the studio.
Q. I will be attending lessons by myself. Will I feel out of place?
A. Kona Pilates & Gyrotonic of Chino Hills is perfect for solo exercisers. Many of our students have met life-long friends here in the studio. Some attend sessions with a spouse or friend, while most of our students attend sessions by themselves and thoroughly enjoy their time with the other students while participating in group classes. There can be plenty of private lesson time too for those looking for a truly one-on-one fitness experience. You are always in good company at Kona Pilates & Gyrotonic.
Q. Can I schedule a private group class for my friends and I at the studio?
A. Yes, we often create private classes and workshops, providing a program that is custom tailored to the specific needs of the group. For information, contact Laura.
Q. Do you offer out call sessions?
A. Yes, we are happy to bring our expertise to YOU. We have a number of students who own their own equipment and prefer the privacy of working out under the watchful eye of one of our instructors in their own home. We are also skilled at bringing workshop or regular weekly sessions to local businesses looking to provide their employees with the health benefits of our work.
Q. Do you offer sessions online?
A. Yes, Laura is currently are working with a number of clients via Skype and/or FaceTime. These clients have all been attending classes or private lessons with Laura online for years with incredible results.
Q. Do you also offer Massage Therapy?
A. Yes and no. Laura is a licensed and highly skilled medical massage therapist, but is no longer practicing as she is focused solely on movement arts. Steve is licensed as a "Massage Therapist", yet what he offers is so much more. Steve's work is Manual Therapy/Medical Massage and addresses sources of pain and dysfunction. Steve prides himself on being a problem solver rather than treating symptoms. Steve does NOT offer spa treatments or spa-like massages. Steve is in the process of transferring his massage license from Hawaii to California and will be offering out call massage sessions once his license in California is active. For more information about his work, click here.
Q. Are you a “green” studio and do you use "green" cleaning products?
A. Yes, we have an ongoing recycling program for all recyclable materials, including water bottles, cardboard, metal, and more. In addition, we offer fresh filtered water with reusable cups for our students (to avoid plastic water bottles and throw away cups). We are in the process of upgrading all of our lighting to LED and energy star fixtures. All of our cleaning products are organic, chemical-free and fragrance-free, which are less dangerous to humans, reduces allergies, and are free from carcinogens. Our flooring is "floating" so there is no off-gassing from glue. The paint used on the walls is a low VOC paint. We often leave our door open to allow the beautiful fresh air (and sounds of nature) from the canyon ravine into the studio.